Privacy Policy

This Privacy Policy explains how Vakaro ("Vakaro", "we", "us", or "our") collects, uses, shares and protects information when you visit www.vakaro.in, contact us, join our early access list, book a demo, or use the Vakaro platform once it is live. By using our website or services, you agree to the practices described in this policy.

1. Information we collect

We collect information in a few ways:

• Information you give us directly - such as your name, phone number, email address and any message you share when you fill in our contact, demo or early-access forms.
• Business and usage data - once you use the Vakaro platform, we collect information needed to operate the service, such as sales, billing, inventory, customer and staff records you create within your account, along with basic usage and log data (device type, browser, pages visited, timestamps).
• Cookies and similar technologies - used to keep the website and platform working correctly and to understand how our site is used.

2. How we use your information

• To respond to enquiries, demo requests and early-access sign-ups.
• To provide, maintain and improve the Vakaro platform for businesses that use it.
• To send you service updates, launch announcements or onboarding information you've asked for.
• To keep our website and platform secure and to prevent misuse.
• To meet legal, tax and regulatory obligations applicable in India.

3. How we share information

We do not sell your personal information. We may share information with trusted service providers who help us run our website, communications or platform infrastructure (for example, hosting or messaging providers), and only to the extent needed for them to perform that service. We may also disclose information if required to do so by law, or to protect the rights, property or safety of Vakaro, our users, or others.

4. Data your business stores in Vakaro

Once Vakaro is live, business data you record on the platform - sales, inventory, customer records, purchases, staff and payment information - belongs to your business. It is kept private to your account and is not shared with, or visible to, other businesses on the platform.

5. Data retention and security

We keep information for as long as it's needed for the purposes described in this policy, or as required by law. We use reasonable technical and organisational measures to protect information against unauthorised access, loss or misuse, though no system can be guaranteed 100% secure.

6. Your choices

You can ask us to access, correct or delete personal information you've shared with us by writing to info@vakaro.in. If you no longer want to receive early-access or marketing updates from us, you can tell us at any time and we will stop.

7. Children's privacy

Vakaro's website and platform are intended for business use and are not directed at children.

8. Changes to this policy

We may update this Privacy Policy from time to time as our website, platform or legal obligations change. We'll update the "Last updated" date above when we do.

9. Contact us

If you have questions about this Privacy Policy, reach us at info@vakaro.in or +91 90545 37962.